Forhandling foredrag Morten Kragh-Sørensen
Keynote

Conflict Management in Practice

Get the essential tools to understand and manage conflicts—quickly and effectively.

In this keynote, you’ll learn how to turn conflict from a roadblock into a driver of collaboration and progress.

You’ll be introduced to the core techniques of modern conflict management:

  • Identifying early warning signs and acting in time
  • Reading and matching the other party’s communication to build trust
  • Using labels, mirroring, and calibrated questions to de-escalate tension
  • Recognizing which type of conversation you’re in—and how to steer it constructively

Through practical examples and concrete tools, Morten delivers a compact, hands-on introduction to conflict management in practice - so your team can apply it immediately.

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Conflict management in practice

Conflicts are an inevitable part of everyday life—both at work and in collaboration with customers, colleagues, and partners. The challenge isn’t whether conflicts arise, but how we choose to handle them. When they are allowed to grow without being addressed, they drain energy, create tension, and hinder cooperation. With the right tools, conflicts can be turned into a strength that drives development and better results.

This keynote provides an inspiring introduction to the most effective techniques in modern conflict management. In just one hour, you’ll get concrete tools to:

  • Understand conflict as a natural part of collaboration
  • Identify early warning signs and act in time
  • Use active listening, mirroring, and labels to de-escalate tough situations
  • Create psychological safety and trust in dialogue
  • Choose the right approach for different conversation types and relationships

The keynote combines theory, examples, and interactive elements so participants are not only inspired but also leave with practical tools they can use immediately in their daily work.

The outcome

The organization gains employees who are better equipped to handle disagreements and difficult conversations constructively. That means fewer destructive conflicts, more effective collaboration, and stronger relationships—both internally and externally.

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Problem

Many conflicts are allowed to grow because they are not addressed early and constructively. That creates tension, poorer collaboration, and a loss of time and energy—and can ultimately harm relationships and results.

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Solution

This keynote gives participants a concentrated introduction to the most important tools in conflict management. In just one hour, they gain insight into how to spot early warning signs, read the situation, and use simple techniques to prevent and de-escalate conflict before it escalates.

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Result

The organization gains employees who are better equipped to handle difficult conversations and disagreements professionally. That means fewer destructive conflicts, better collaboration, and stronger relationships—and fosters a culture where dialogue and solutions come before tension.

OUTCOME FOR THE
organisation

Your company receives an inspiring, hands-on introduction to conflict management that gives employees a shared toolkit and language for handling difficult situations. The result is fewer destructive conflicts, more effective communication, and stronger collaboration—with a positive impact on well-being, relationships, and the bottom line.

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might your team need this?

Book a meeting for a non-binding conversation regarding the possibilities of bringing Morten out to your company.

e-mail
Email:
info@kragh-soerensen.dk
Phone
Phone:
+45 21 72 96 96

ADDRESS
Fredensgade 3A, 2nd tv., 2200, Copenhagen N

CVR:
45236072